Deleting a Medical Record
Remove an uploaded file or remove an entire import.
You can remove records you've added to a patient profile. There are two paths, depending on how the record got there.
Two kinds of items in your records list
- Uploaded files - single PDFs, images, or text documents you added one at a time via Uploading files. Each file is one record.
- Imports - FHIR or C-CDA imports come in as a single import "job". Even if the import contained dozens of labs, medications, or visit notes, it lives in your records as one import. Imports are not broken down into individual sub-records you can pick through and delete.
How you remove something depends on which of the two it is.
Removing an uploaded file
- Open Medical Data for the patient.
- Find the file in the records list and click the trash icon.
- Confirm.
Image: confirmation dialog asking the user to confirm record deletion.
The file disappears from the list right away. New questions won't pull from it. Past reports that already referenced the file still display the report text and citations they generated, but the underlying file won't be available to look at.
Removing an import
Imports can only be removed as a whole - you can't pick a single lab or a single medication out of an imported bundle.
- Scroll to the Recent Imports section on the Medical Data page.
- Find the import job.
- Click Revert to remove everything in that import, or Delete if the option is available for that job.
- Confirm.
Reverting (or deleting) the import removes every record that came from it in one step. It does not affect uploaded files or other imports.
If you only need to fix a small piece of an import, the best path is usually:
- Revert the whole import.
- Re-import a corrected version of the file (for example, a fresh export from your portal).
Deleting all records or your whole account
- All records for one patient: see Deleting a patient profile.
- Your full account: Contact Us.