Deleting a Patient Profile
Permanently remove a patient and everything attached to them.
If you no longer need a patient profile, you can delete it. This is permanent - all records, research threads, and reports for that patient will be deleted along with the profile.
Step-by-step
- Open Settings > Manage Patients.
- Find the patient you want to delete.
- Click the trash icon next to their name.
- In the confirmation dialog, click Delete Patient.
The confirmation dialog spells out exactly what will be removed before you confirm. There's no recovery once you click Delete Patient - the data is gone for good.
What gets deleted
- The patient profile itself (name, relationship, notes)
- Every medical record uploaded or imported for this patient
- Every research thread and report tied to this patient
- Any shared links pointing to those reports stop working
What stays
- Your account and other patient profiles are unaffected.
- Threads and records on other patient profiles are not touched.
I just want to remove a single record or thread
You don't have to delete the whole profile.
- For a single record: see Deleting a medical record.
- For a single thread: see Deleting a research thread.
I want to delete my entire account
Deleting one patient doesn't close your account. Please contact us to close and delete your account.