FAQs

What Browsers and Devices Does Inciteful Med Support?

Inciteful Med is a web app, so anywhere you have a modern browser, you can use it.

Inciteful Med is a web app, so anywhere you have a modern browser, you can use it.

Browsers

We test on the latest versions of:

  • Google Chrome
  • Safari
  • Microsoft Edge
  • Firefox

If you're on an older browser (more than a year out of date), some interactive features, particularly the report panels and EHR connection popup, may not work correctly. Update your browser if you can.

Devices

  • Desktop and laptop (Windows, macOS, Linux). The best experience, especially for reading long reports side-by-side with citations.
  • Tablets Full functionality. The panel layout adapts to the screen size.
  • Phones Works well, with the interface collapsing to a single-panel view. Asking questions, reading reports, and sharing all work on the go. Reading long reports with lots of citations is easier on a larger screen.

There's no native iOS or Android app today. You use Inciteful Med through your phone's browser.

Trouble loading?

  • Make sure cookies and JavaScript are enabled.
  • Disable strict tracking-protection extensions on incitefulmed.com if pages won't load.
  • Clear cookies for the domain if you're stuck on a sign-in loop.

If you've tried the basics and the app still won't load, contact us with your browser version and what's happening.