FAQs
Your most common questions answered all in one place
Is Inciteful Med medical advice?
Inciteful Med is a knowledge tool
How is Inciteful Med different than ChatGPT or an LLM?
Learn what differentiates Inciteful Med from other AI tools
Do doctors validate the results? Is the the tool trustworthy?
Read what physicians have said about Inciteful Med
In an Emergency
If you or someone you're with is having a medical emergency, call 911 or go to the nearest emergency room.
How does Inciteful Med work?
Learn how Inciteful Med finds and personalizes medical research.
I don’t live in the US, does Inciteful Med still work?
Internationalization and access
How much does Inciteful Med cost?
Pricing information about the service
How do I delete my data?
Learn how to control your information in the tool
Why did you create Inciteful Med?
The origin story and how we hope to improve the healthcare system
Is Inciteful Med HIPAA compliant?
Learn how Inciteful Med protects your privacy.
Inciteful Med said my question wasn’t a medical question or couldn’t be answered. What does that mean?
Troubleshooting your results
Where do I find my medical records?
Learn how to get access to your medical records
I love what you’re doing! How can I support you?
Learn how to get involved
Is It Safe to Share My Medical Records with Inciteful Med?
A reasonable thing to ask. Here's exactly how we treat your records.
How is Inciteful Med Different From a Symptom Checker?
Why am I seeing "Your Session Has Expired"?
Your session timed out due to inactivity. Refresh or log in again to continue.
What Browsers and Devices Does Inciteful Med Support?
Inciteful Med is a web app, so anywhere you have a modern browser, you can use it.
What Makes a Good Question to Ask?
Inciteful Med can handle almost any medical question
I Didn't Get My Verification Email
Didn’t get your verification email? Try these quick troubleshooting steps.
Which Records Should I Add to Get the Most Out of Inciteful Med?
You don't need to add every record you've ever had - but the more relevant context Inciteful Med has, the more personalized your research can be.
Why is my Research Taking a Long Time?
Inciteful Med isn't a chatbot, it's a research tool.
Can Providers Use Inciteful Med With PHI for Their Patients?
Short answer: not yet, but here's where we are.