Updating Your Profile
Change your name or how Inciteful Med tailors your experience.
Your User Profile controls how Inciteful Med greets you and how we tailor suggestions to your role.
Where to find it
Click your name in the bottom left of the app, then choose Account & Plan.
What you can change
- First name and last name - used in greetings and on shared reports.
- User type - tells Inciteful Med who you are so suggestions and language fit your situation. Options:
- Patient - researching your own health.
- Caretaker - researching for a family member or someone you care for.
- Patient advocate - supporting clients through their healthcare journeys.
- Provider - clinician using Inciteful Med to support patient conversations.
- Your Plan - shows which plan you are on, what you have used this month, and what your plan includes.
Click Save changes when you're done. You'll see a green checkmark when the update is saved.
Your plan
Account & Plan is also where you manage your subscription. From here you can:
- See your current plan and what you have used this month
- See plans and move up or down
- Open Payment and invoices to update your card or download receipts
If you have a plan change queued, this page shows the date it takes effect and a button to cancel and stay where you are.
If your access was arranged directly by the Inciteful Med team, this page says so instead, and any changes go through us. Contact us if you need something changed.
See Changing or cancelling your plan.
Changing your email
Your email address is tied to how you sign in and isn't editable from this page. If you need to change it, contact us.
What if I'm both a patient and a caretaker?
Pick the role you'll use most often. Each patient profile you create is independent of your user type - see Switching between patient profiles.